TEEN Mom Chelsea Houska’s Aubree Says customer claimed that her $39 vase had allegedly arrived “broken” and is reportedly forced to pay to return the product.
A Reddit user shared snapshots of the “Leather Wrapped Vase” that reportedly “should have been packaged better.”
According to the site of Aubree Says, the vast cost has a “glass center” along with “brown leather.”
In the snapshot, the glass center appeared to be shattered.
In another snap, the glass seemed broken from the side.
The Redditor claimed that “the confirmation emails to me were not responsive, and the support links on the website were not responsive.”
The user concluded: “I finally found the link to initiate a return under the FAQ.
“I marked that the item was damaged, but they are still charging me $4.50 return shipping to return it, and I have to rebox it and print the label, etc.”
FULL REFUND?
As for the return policy, the site stated: “We want you to love your Aubree Says pieces!
“If you don’t, you’re welcome to return them in their original packaging as long as they’re in brand new condition for a full refund minus return shipping costs.”
Chelsea, 30, and her husband Cole DeBoer, 33, share son Watson, four, and daughters Layne, three, and Walker, 10 months.
Chelsea is also the mother of 12-year-old daughter Aubree, who she shares with her ex Adam Lind.
LEGAL ISSUES
Chelsea and Cole have other problems on their hands as they were recently sued by consulting company Envy for $3million for allegedly withholding money made from social media promotions.
The Celeb Report exclusively revealed that the MTV alum has been ordered by a judge to hand over court documents.
During their counterclaim filing back in May 202, Chelsea, Cole, and the other defendants alleged that Envy actually withheld over $150,000 from them.
The Celeb Report previously reported that Envy accused the Teen Mom stars of “violating” the court order by continuing to withhold documents and revenue.
Envy accused the couple of “violating” the court’s order by “failing to disclose the complete search terms used by the Defendants to identify responsive documents,” and “failing to disclose relevant revenue.”
The duo’s legal team fired back and claimed in a letter to the judge that the parties have been “working to complete the production of documents” and are “still working to address the ongoing discovery disputes.”
Their lawyer also claimed Envy too has “continued to withhold documents” for a specific period and has “declined to search for them,” including the PayPal records.